The Incentive Travel Organisers Association, having awareness of the crucial importance of upholding the highest standards for travel organising, including incentive travel, and meeting the goals contained in the Statute, hereby lays down a set of rules which are followed by its members.<\/p>\n
The Incentive Travel Organisers Association is of the opinion that every action of the incentive travel Organiser should be conducted in accordance with basic ethical values. The company’s reputation and confidence in it is one of the core values.<\/p>\n
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The satisfaction and safety of trip participants are the basic measures of quality.
\nThe principles contained in this Code are universal and apply equally to all incentive travel Organisers, and should be respected and promoted by all.
\nThe common goal of professional incentive travel organisers is to improve the quality of organised travel and promote the highest standards of work.
\nStowarzyszenie Organizator\u00f3w Incentive Travel, posiadaj\u0105c \u015bwiadomo\u015b\u0107 kluczowego znaczenia przestrzegania najwy\u017cszych standard\u00f3w zwi\u0105zanych z organizacj\u0105 podr\u00f3\u017cy w tym podr\u00f3\u017cy incentive travel oraz spe\u0142niaj\u0105c zawarte w Statucie cele, okre\u015bla niniejszym zbi\u00f3r zasad, kt\u00f3rymi kieruj\u0105 si\u0119 jego cz\u0142onkowie.<\/p>\n
General rules of conduct in the daily work of the incentive travel Organiser<\/strong><\/p>\n 1. The basic principles applicable to the Organiser are:<\/p>\n 2. The incentive travel Organiser works in accordance with the applicable provisions of Polish and local government laws, and on the basis of the required practice certifications. <\/p>\n Rules of conduct in relations with other incentive travel Organisers<\/strong> <\/p>\n Unfair competition<\/strong> <\/p>\n Rules of conduct in relations with customers <\/strong> <\/p>\n Rules of conduct in relations with Contractors<\/strong> <\/p>\n Final provisions <\/strong> The Incentive Travel Organisers Association, having awareness of the crucial importance of upholding the highest standards for travel organising, including incentive travel, and meeting the goals contained in the Statute, hereby lays down a set of rules which are followed by its members.<\/p>\n","protected":false},"featured_media":364,"template":"","acf":[],"yoast_head":"\n\n
\n3. The incentive travel Organiser constantly improves his professional knowledge and increases the qualifications needed to perform their professional duties.
\n4. The incentive travel Organiser\u2019s professional attitude and conduct reflects well on the profession and the industry, ensures its earnestness and dignity, and sets a good example.<\/p>\n
\n1. The mutual relations between Organisers should be guided by generally applicable laws, rules of social coexistence and good business customs.
\n2. Do not intentionally or recklessly formulate false or misleading statements regarding competitors, their companies, or their professional practices.<\/p>\n
\n1. Fair competition strengthens the incentive travel organisers\u2019 community, and contributes to raising the quality of services provided by everyone.
\n2. Unfair competition negatively affects the entire industry, its internal and external relations, and as such should be eliminated.
\n3. Unfair competition manifests itself in particular:<\/p>\n\n
\n1. The incentive travel organiser is obliged to provide the Customer with the highest standard of service.
\n2. In dealing with potential Customers the Organiser always presents his knowledge in a fair manner, avoiding ambiguity and understatements.
\n3. The incentive travel Organiser performs his professional activities to the best of his knowledge and will, fairly, with due diligence. Considers and presents the Customer with all circumstances, conditions and situation of the customer, which can affect the course and safety of the organised incentive travel programme.
\n4. Contracts and agreements concluded with the Customer shall comply with the provisions of the law and respect the principle of equality of economic entities.
\n5. The organizer ensures the confidentiality of customer data and all information and circumstances of relations with the Customer.<\/p>\n
\n1. The primary criterion in the selection of Contractors by the incentive travel Organiser is the quality of the services they offer.
\n2. All contractors cooperating with the Organiser must act in accordance with the applicable provisions of Polish and local government law, and on the basis of required practice certifications.
\n3. The incentive travel Organiser takes full responsibility for the Contractors with whom they cooperate on behalf of the Customer.
\n4. Contracts and agreements with Contractors comply with the provisions of the law and respect the principle of equality of economic entities.
\n5. The incentive travel Organiser always complies with the signed contracts, and agreements with Contractors.<\/p>\n
\n1. In matters not covered by the Code, generally accepted principles of ethics and social coexistence apply.
\n2. The incentive travel Organisers declare their readiness to settle all disputes arising from their economic activities in an amicable manner. In a case when amicable settlement is not possible, the organisers may settle the matter in court.
\n3. If the incentive travel Organiser has knowledge of a breach of the Code by another Organiser, he is obliged to inform the Organiser in questions of this fact in written form, along with appropriate justification.
\n4. If the Organiser having knowledge of a breach of the Code is a member of SOIT or other professional organisation, he is obliged to also inform of this fact the Board of this organisation, which should consider every case of alleged breach of the Code in accordance with the procedures specified in its Statute.<\/p>","protected":false},"excerpt":{"rendered":"